Futurist Keynote: A Paradigm Shift In The Customer Journey

Posted on Tuesday, 13 Oct 2015

In this futurist keynote I speak about digital disruption and more specifically the paradigm shift in the customer journey. More and more marketers and businesses are starting to acknowledge that the customer journey of the past have changed - it's no longer correct to descbribe it as a funnel because today it looks more like a slinky spiral. 
Read Full Entry / Add a New Comment

Tags: Future Trends

Recent Posts

In mid-April this year I was a futurist speaker at RetailDetail's congress in Antwerpen, Belgium. 
After the congress I was interviewed about my book Digilouge, digital natives and my perspective on the future of retail. Before you read part 1 (out of two) of this interview  please take a look at my Future Trendspots video where I talk about what the future of retail will look like. 

Read Full Entry

In january 2015 I was invited to the Produce Marketing Association Summit in Dallas, Texas which they organize each year in association with Cornell University

Read Full Entry
Good day, Anders Sorman-Nilsson here, futurist and the founder of the research think tank, Thinque, broadcasting today from the magnificent Queenstown, the beautiful skiing fields here in New Zealand.
Read Full Entry

Good day. Anders Sorman-Nilsson, futurist and the founder of Thinque, broadcasting here from Auckland, New Zealand in another Future Trends Video or from the future as it were in one of the first time zones in the world to see the new light of day. 

Read Full Entry

G'day, Anders Sorman-Nilsson here futurist, and occasional chief strategist at Georg Sorman, an old school family business that's been in our family since 1916. 

Read Full Entry

In this video, global futurist Anders Sorman-Nilsson broadcasts from the recent World Cup held in Rio De Janeiro, Brazil.

Read Full Entry

In this interview Anders Sorman-Nilsson, global futurist, chats to Brett King from Breaking Banks on how to leverage the analogue, high touch in your business while staying digital high tech.

Read Full Entry

In this video, global futurist Anders Sorman-Nilsson makes some profound observations about the innovations that will position Portuguese retail on the forefront of Europe's bounceback. 

Read Full Entry

In this video, futurist and author Anders Sörman-Nilsson describes what brands can learn from luxury travel and 5-star service in India. 

Read Full Entry

Sign Up For

Buy The Latest Book

imag

Recent Posts

Posts by Topic

see all