Artificial intelligence as your human interface

Posted on Monday, 26 Feb 2018

Say you’ve just missed a flight home. (Perhaps you overindulged at the end of the conference the night before, or perhaps that final meeting just would not end.) On your way to the airport, you contact the airline via their LiveChat option to change your booking. Will you care whether you’re interacting with a human or a bot, or will your main concern be whether you can be booked on the next available flight? 

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Tags: Futurist Speaker Sydney, Artificial Intelligence, Keynote Speaker, human interface, fourth industrial revolution, world economic forum

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